Everything in your FlexCare 365 membership.
One flat monthly rate. No claim forms. No deductibles. No surprises.
FlexCare 365 is a healthcare membership, not insurance. It does not satisfy ACA minimum essential coverage requirements and is not a replacement for insurance.
Core Primary Care
Included with every plan.
Unlimited Primary Care
In-office visits through our physician network. $10 per visit on standard plans, $0 on premium plans.
Unlimited Urgent Care
Same network, same access. $25 per visit on standard plans, $0 on premium plans.
Unlimited Virtual Care
24/7 by phone or video. $0 consult fee on every plan, in English and Spanish.
Annual Physical
One per plan year including four labs at $0 visit fee. Available after six consecutive months of membership.
Chronic Disease Management
Active management for 13 conditions including preexisting conditions within manageable ranges. Standard visit fees apply.
Concierge Care Line
Bilingual certified medical professionals who verify membership, triage, book appointments, and brief your physician before every visit.
All care is scheduled through our care line — no walk-ins. No SSN required to enroll. Preexisting conditions accepted within manageable ranges.
Behavioral Health
Powered by Lyric. Available in all 50 states.
Virtual behavioral health across three provider levels — all accessible through your membership.
Counseling
Master-level therapists and counselors for talk therapy and ongoing support.
Psychology
Licensed psychologists for assessment and treatment planning.
Psychiatry
U.S.-based, board-certified psychiatrists who can diagnose and prescribe.
Prescription Programs
Two programs included. A valid prescription is required for all medications.
Prescription programs are not available in Maine and Washington.
$0 Acute Formulary
- $0 at the pharmacy for common short-term medications
- ~67,000 pharmacies nationwide
- No limit on acute orders
Covered Categories
Only certain doses and quantities are included.
$5 Formulary
- ~200 common medications at $5 each
- ~70,000 pharmacies nationwide
- Acute and chronic maintenance medications
Covered Categories
Only certain doses and quantities are included. After first retail fill, chronic medications move to mail-order.
| Membership Type | Retail Fills/Year | Mail-Order Fills/Year |
|---|---|---|
| Individual | 12 | 4 |
| Member + Spouse or + Child | 18 | 7 |
| Family (two adults + children) | 24 | 10 |
The prescription programs are a pharmacy savings/subscription program and are not insurance. Members pay for all prescription purchases; pricing is at negotiated rates and may vary by pharmacy. Cannot be used in conjunction with insurance.
Savings Suite
Included with every plan. Not insurance — a member-pricing discount layer.
Savings Suite is not available in Alaska, Iowa, Rhode Island, Utah, Vermont, and Washington.
Prescription Savings (RxValet)
Up to 80% off prescriptions at 65,000 pharmacies. Home delivery and prescription-assistance options available.
Lab Testing (DirectLabs)
Direct-access testing at major clinical labs. Results online in approximately 24 hours.
Vision & LASIK
10–60% off eyeglasses, 10–30% off eye exams, 40–50% off LASIK at 20,000+ providers. 10–40% off contact lenses.
Hearing (TruHearing)
30–60% off hearing aids, $0 hearing evaluation, 3-year warranty at 7,000+ locations.
Speech Therapy (Great Speech)
Virtual speech therapy with licensed and certified therapists for ages 3 and up.
Diabetic & Home Medical (ADW)
10% off diabetic supplies, home medical equipment, and pet health products.
Who Can Enroll
Eligible:
- Ages 2–65
- Dependent children through last day of 25th year
- No SSN required
- Preexisting conditions accepted within manageable ranges
- All 50 states
Not Eligible:
- Medicare members
- Medicaid members
- Tricare members
- Ages 66 and older
Note: No hospital or specialty care beyond managed chronic conditions. Records follow the member nationwide via cloud-based electronic medical records.
FlexCare 365 is a healthcare membership, not insurance. It does not satisfy ACA minimum essential coverage requirements and is not a replacement for insurance.